qualify
Work out what they need
New enquiries arrive vague. Trade Reply asks the one question that turns a message into a job — and spots an emergency before anything else.
- Qualify Lead
- Ask Job Type
- Ask Address
- Ask for Photos
- Emergency Response
AI built for the trades
Trade Reply lives in your keyboard, so you can answer customers without leaving the app you are already in.
Screenshot the conversation, pick what you want to say, and get a professional reply in your voice — with your real pricing. You stay in control: Trade Reply drafts, you send.
Built for plumbers, electricians, HVAC, roofing, landscaping and more.
How much would it cost to replace my water heater?
How it works
Can you send me an estimate for the water heater?
1Step one
You are under a sink, on a roof, or halfway up a ladder. The customer wants an estimate, and answering properly means stopping what you are doing.
Can you send me an estimate for the water heater?
2Step two
A keyboard cannot read your conversation — so Trade Reply does not pretend to. You take the screenshot everyone already knows how to take, and it reads the whole thread from that.
Can you send me an estimate for the water heater?
3Step three
Not a blank prompt box. Trade Reply picks from 23 contractor actions — give a price range, book the estimate, ask for photos — and puts the most likely one first.
Can you send me an estimate for the water heater?
4Step four
Written in your voice, with your real pricing. Trade Reply drafts it and puts it in the box — the send button is still yours, and always will be.
Can you send me an estimate for the water heater?
Absolutely. I'll put the estimate together and send it over this afternoon. If you have any questions once you review it, just let me know.
Seconds instead of minutes.
For trades
Trade Reply handles the communication while you handle the job. Every trade below is one the app already knows — its services, its questions and the way its customers ask them.
What it writes
Trade Reply does not hand you a blank box. It picks from 23 contractor actions and ranks the ones that fit what was actually said.
qualify
New enquiries arrive vague. Trade Reply asks the one question that turns a message into a job — and spots an emergency before anything else.
price
Quote a range, explain what is included, or hold your price when someone names a cheaper one.
schedule
Book the estimate, confirm the window, move it when the day changes.
retain
Chase the quote that went quiet, answer a complaint properly, and ask for the review while they are still happy.
close
Take the deposit, or turn the job down and point them somewhere useful — a referral costs nothing and comes back later.
Before and after
You already know what you want to say. Trade Reply is what turns it into something you would be happy for a customer to read.
What you would have typed
can come tomorrow probably around 10 let me know
What Trade Reply drafts
Hi Mike, I can stop by tomorrow around 10 AM. Let me know if that works for you and I'll get you on the schedule.
Trade Reply puts the draft in your message box. Sending it is still your call.
What you get
23
Contractor actions
Ranked for you — not a blank prompt box.
9
Trades built in
With their real services, not generic categories.
6
Tones
From friendly to no-nonsense. Yours is the default.
7-day
Free trial
Then a free tier that keeps working.
The keyboard
Trade Reply is not another app to open. It is a keyboard, so it is already there — in the thread, in the inbox, in whatever the customer messaged you on.
And once it has drafted, one tap reshapes it
Your price is higher than the other quote I got.
Tone control
You pick how your business talks once, in setup. Every reply comes out that way — and you can change it on any single message.
Your customer says
Your price is higher than the other quote I got.
The hardest message a contractor gets. Every tone below answers it without dropping the price.
I completely understand. Our pricing reflects the materials, workmanship and service included in the project, and I'm happy to walk you through the estimate so you can see exactly what's covered.
Polished and businesslike, but still human. Avoid corporate jargon.
The whole thing
Can you send me an estimate?
Absolutely. I'll put the estimate together and send it over this afternoon.
Why not just use ChatGPT
A general assistant can write anything, which is exactly the problem: you have to tell it everything first, on a phone, between jobs.
Generic AI
Trade Reply
What we will not do
Most of what a reply assistant reads is what your customer wrote — and they never agreed to anything. So the defaults are the careful ones, and each of these is enforced on the server, not just promised here.
Trade Reply writes the draft and puts it in your message box. Every send is a tap you make.
Every retention setting starts off. No stored conversations, no stored replies, no stored screenshots.
The keyboard never reads while you type. It reads when you ask it to, for the action you asked for.
A photo of somebody’s basement is not ours to keep. Images go once they have been read.
The AI panel does not appear in secure or numeric fields — refused before anything renders.
Events carry counts and durations. A database constraint rejects anything shaped like a message.
Who it is for
Sample copy. Trade Reply has not launched yet, so these are illustrative — not real customer reviews. They will be replaced with quotes from actual contractors.
I'm usually answering customers between jobs. This makes it way faster to send something that actually sounds professional.
Plumbing contractor· sample
Instead of sitting there figuring out how to word a follow-up, I can get it done in seconds.
HVAC contractor· sample
It's especially useful for estimate follow-ups and customers asking the same questions all day.
General contractor· sample
FAQ
An AI reply assistant for home-service contractors. It lives in your phone keyboard, reads the customer conversation you point it at, and drafts a professional reply in your voice using your real services and pricing.
Plumbers, HVAC technicians, electricians, roofers, landscapers, painters, cleaners, handymen and remodelers — anyone running a service business from a van rather than a desk.
Because a phone keyboard genuinely cannot read your conversation. On iOS the system returns zero characters of the thread to a keyboard extension, and on Android a messaging thread lives in a list the keyboard cannot see. Rather than pretend otherwise, Trade Reply reads the screenshot you take — one gesture you already know, and it captures the whole thread. You can also paste text or use what you have already typed.
No, and it never will. Trade Reply writes the draft and puts it in your message box. Reading it and pressing send is always yours.
Yes. Plumbing is one of the built-in trades, with its common services — drain cleaning, water heater replacement, emergency call-outs, sewer lines — already known, so a price question about a water heater gets a plumbing answer rather than a generic one.
Yes. Electrical is built in, covering panel upgrades, EV charger installs, rewiring, generators and troubleshooting, along with the scheduling and quoting messages that come with them.
Yes — it is one of the most used actions. Trade Reply can chase a quote that has gone quiet, or reopen a lead that went cold, without sounding like you are nagging.
Yes. There are specific actions for handling a price objection, explaining what a price covers, and responding to a complaint about work already done — the messages that are hardest to write while you are annoyed.
Yes. Add your Google review link once and it will ask on your behalf, worded so it does not feel awkward to send to somebody you just did work for.
Yes. Your business has a default tone — friendly, straightforward, professional, casual, premium or no-nonsense — and you can shorten any individual reply or push it more formal or more casual with one tap.
By default, nothing is stored. Retention is off until you turn it on, screenshots are deleted the moment they have been read, and analytics record what happened rather than what was said. Nothing is sent anywhere until you tap a named action.
Both are being built — an iOS keyboard extension and an Android input method. Neither is on the stores yet. The download buttons on this page will go live the moment the listings do.
Professional customer replies in seconds, from AI built specifically for the trades — and a send button that stays yours.
Free to start · 7-day Pro trial · Trade Reply never sends a message for you